Anthem Offers Identity Repair Assistance and Credit Monitoring Services

Today, Friday, February 13, 2015, Anthem, Inc. announced in a news release that it will provide two years of identity repair assistance and credit monitoring services to all current and former Anthem members as well as impacted affiliated plan members dating back to 2004 starting at 11 a.m. PT today, Friday, February 13, 2015.

Anthem Inc. and Anthem Blue Cross are separate and independent from Blue Shield of California. However, due to various collaborative agreements between Blue Shield of California and other Blue plans throughout the country, some Blue Shield of California member data is shared with Anthem. For example, if a member traveling outside of California, but within Anthem’s service area, receives medical care, Anthem would process that claim. 

Members who think that they may have been affected by the cyber-attack can visit to learn more about Anthem’s credit monitoring and identity theft repair services provided by AllClear ID, a leading and trusted identity protection provider.

Please view our Frequently Asked Questions for more information regarding the impact of Anthem’s cyber-attack on Blue Shield of California. To learn more about Anthem’s breach in general, please visit

Blue Shield of California will send a communication today, Friday, February 13, 2015 to our employer groups regarding this Anthem cyber-attack update. To view our employer group communication, click here.

Beware of Scam Communications
It has come to our attention that some of our Blue Shield of California clients may be receiving scam emails from unknown senders asking them to download an information sheet about the cyber-attack to send to their employees. We believe this to be part of a phishing scheme or other attempt to capitalize on Anthem’s breach.

Blue Shield of California has not asked any third party agencies to send emails to our clients on our behalf asking them to download anything for their employees.  We will notify you if/when we reach out to our clients with Anthem cyber-attack information and will send you a copy of our communications to them.